What communities need from journalism

What do communities want from journalism? After years of working with local communities on what they need, Shirish Kulkarni notes in Journalism’s Logical Fallacy that it’s actually quite straightforward:

The first thing that strikes you when you genuinely listen to communities talk about journalism is that the problem isn’t that they have too little information – they have too much. They’re drowning in content – pulled in every direction by an information ecosystem that AI is making faster, noisier and harder to navigate by the day. The conclusion the industry draws – that people need more journalism, better journalism, faster journalism – doesn’t follow. What people are crying out for is a processing layer – spaces and formats that help them make collective sense of the world together. Connection, not content.

And he shares two other findings in the article: they are not news-illiterate, and want help making good decisions.

(Via Ben Werdmuller’s excellent Notable Links)